Experienced CRM Consultants
CRM Advisors is a group of highly experienced consultants with over 20 years of CRM experience. Our consultants have held the senior most leadership and consulting positions at Big 4 firms including PwC Consulting, Answerthink consulting, Deloitte, Accenture, and CapGemini Ernst & Young. Many of our consultants have deep subject matter expertise in areas including customer service, customer support, self-service, sales, marketing, and field service. Our team also has extensive expertise in each of the eight critical factors for CRM success:
CRM:
- Standards
- Strategy
- Process
- Organization
- People
- Data
- Information
- Technology
We have been called a viable alternative to the Big 4 and adhere to the
strictest set of ethics imaginable. We charge a very reasonable fee
compared to our competitors, will perform only the amount of work necessary
to accomplish our mutual goals (unlike stories we’ve received about
other consulting firms via our partner web site advisethis.com), we
are totally honest in all of our client communications, and we and
treat customers with respect
in order to build a long-term relationship.
